Frequently asked questions

Call us as soon as you have a date that you would like to move on.

The more notice you give us, the more certain you are of getting a date you want.

It isn’t uncommon for us to have last-minute cancellations, so do give us a call if you need a move at short notice. We may have availability.

Prices vary a lot from one customer category to another.

Our vans and trucks come in different sizes. We only charge for the space that you use. We will ask for a list of the goods you would like us to move so that we can calculate the cubic volume. This will help us determine which truck or van and what size crew you require.

A few other considerations when determining the price are:

1. The distance between the two places. Additional charges will apply if there is more than one drop.
2. How close can we park to the building? If the truck cannot fit in the gate and there is a long haul to the truck, this takes more time and might require a larger crew.
3. If moving from an apartment on a second or third floor with no lift, this will require more time and may require a larger crew.
4. Treadmills, pianos and other especially heavy items will have an additional charge.
5. We are unable to stack boxes that aren’t sealed and taped at the top. If we cannot stack boxes you will require a larger vehicle and this will take up more space.
6. Moving antique pieces requires special care and an experienced crew. Some antique pieces have weak spots and are a higher risk. They don’t pack as well as modern furniture and do require more space on trucks.

Yes, this is possible, but we do require more notice to do so and there is an additional charge.

Yes. All items of furniture are wrapped in transit blankets to protect them from rubbing against other items in the truck or van.

Yes. However, our crews are trained on how to lift safely and pack the vehicles so that no one injures themselves or others, or causes damage to the furniture. We don’t recommend this for house moves.

Employers’ Liability insurance and Public Liability insurance are included on every move.

The contents of every move are different, so insurance cannot be included automatically. Goods in Transit insurance might be included in your home policy. If you would like to take out Goods in Transit insurance with us, we can provide that.

Our surveyors will provide more details on this.

Yes, we have a selection of storage units to choose from. Prices vary according to the volume of space you require and the length of time you require storage for. We have outside containers or indoor units. Our surveyors will tell you more.

More about self storage in Galway